Newsletters
The Enterprise Security Supersite NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Network Security Viruses & Malware Cybercrime Security Solutions More Topics...
Network Security
Tame your scariest paperwork. Find Out How
Average Rating:
Rate this article:  
Report: Human Error, System Problems  Cause Most Breaches
Report: Human Error, System Problems Cause Most Breaches

By Jennifer LeClaire
June 7, 2013 10:58AM

Bookmark and Share
"While external attackers and their evolving methods pose a great threat to companies, the dangers associated with the insider threat can be equally destructive and insidious," said Larry Ponemon, chairman of the Ponemon Institute. "Eight years of research on data breach costs has shown employee behavior to be one of the most pressing issues facing organizations today."
 


Human errors and system problems caused two-thirds of data breaches in 2012 and pushed the global average to $136 per record. So says a new study from Symantec Corp. and the Ponemon Institute called "2013 Cost of Data Breach Study: Global Analysis."

The companies point to issues like employee mishandling of confidential data, lack of system controls, and violations of industry and government regulations. Heavily regulated fields including healthcare, finance and pharmaceutical-incurred breach costs 70 percent higher than other industries.

"While external attackers and their evolving methods pose a great threat to companies, the dangers associated with the insider threat can be equally destructive and insidious," said Larry Ponemon, chairman of the Ponemon Institute. "Eight years of research on data breach costs has shown employee behavior to be one of the most pressing issues facing organizations today, up 22 percent since the first survey."

Malicious Attacks Most Costly

Overall, the global cost per compromised customer record was up over last year. But the United States total cost per data breach incident was down slightly at $5.4 million. That decline, the report suggested, is thanks to the appointment of chief information security officers (CISOs) with enterprise-wide responsibilities, comprehensive incident response plans, and stronger overall security programs.

"Given organizations with strong security postures and incident response plans experienced breach costs 20 percent less than others, the importance of a well-coordinated, holistic approach is clear," said Anil Chakravarthy, executive vice president of the Information Security Group at Symantec. "Companies must protect their customers' sensitive information no matter where it resides, be it on a PC, mobile device, corporate network or data center."

According to the report, and not surprisingly, malicious and criminal attacks are the most costly everywhere. Consolidated findings show that malicious or criminal attacks cause 37 percent of data breaches and are the most costly data breach incidents in all nine countries. U.S. and German companies experience the most expensive data breach incidents caused by malicious or criminal attackers at $277 and $214 per compromised records, respectively.

Getting to the Root

We caught up with Jim Butterworth, chief security officer at HBGary, to get his take on the findings. He told us by conducting a forensic investigation to determine the root cause of an incident, a victim is able to determine the extent and breadth of an intrusion.

"In years past, folks would essentially 'overreport,' meaning if a database was accessed, the assumption was made that it was copied. However, there are digital artifacts present that can play a huge role in risk mitigation, regulatory compliance and satisfy the due diligence aspects of any liability," Butterworth said. "By collecting and analyzing these artifacts as part of its overall incident response program, a victim can significantly reduce the financial impact and civil liability typically associated with these breaches."

Symantec recommends the four best practices to prevent a data breach and reduce costs in the event of one: educate employees and train them on how to handle confidential information; use data loss prevention technology to find sensitive data and protect it from leaving your organization; deploy encryption and strong authentication solutions; and prepare an incident response plan, including proper steps for customer notification.
 

Tell Us What You Think
Comment:

Name:

Sean:

Posted: 2013-06-25 @ 3:55am PT
Given the lack of repect big companies especially give to their staff, it is not surprising that company loyalty is becoming less and less. All the preventative measures described in this article are about training users / employees, but how about training senior management in the companies to treat their staff better and make people less inclined to cause breaches?

Maureen Robinson:

Posted: 2013-06-20 @ 1:34am PT
The fact that human errors and system problems caused two-thirds of data breaches in 2012 shows that we still have a lot to work to better manage application security. And although industries including healthcare, finance and pharmaceutical are heavily regulated, the fact that breach costs 70% higher than other industries shows that they are not yet enough regulated. We also wrote a blog article explaining the threats banking applications are exposed to and some steps which might help addressing and improving the overall security posture. The article is available here: http://blog.securityinnovation.com/blog/2013/01/hardening-your-banking-applications-from-attack.html



Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.


 Network Security
1.   Tor Working To Fix Security Exploit
2.   Wall Street Journal Hacked Again
3.   Dropbox for Business Boosts Security
4.   Hackers Breached StubHub Accounts
5.   Banks Hit by Android-Skirting Malware


advertisement
Android SMS Worm on the Loose
Malware lets bad actors cash in.
Average Rating:
Tor Working To Fix Security Exploit
Bug reportedly reveals ID of users
Average Rating:
New Technology Defeats Privacy Efforts
Study identifies 3 browser techniques.
Average Rating:
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 
Dropbox for Business Beefs Up Security
Dropbox is upping its game for business users. The cloud-based storage and sharing company has rolled out new security, search and other features to boost its appeal for businesses.
 

Enterprise Hardware Spotlight
Microsoft Makes Design Central to Its Future
Over the last four years, Microsoft has doubled the number of designers it employs, putting a priority on fashioning devices that work around people's lives -- and that are attractive and cool.
 
Contrary to Report, Lenovo's Staying in Small Windows Tablets
Device maker Lenovo has clarified a report that indicated it is getting out of the small Windows tablet business -- as in the ThinkPad 8 and the 8-inch Miix 2. But the firm said it is not exiting that market.
 
Seagate Unveils Networked Drives for Small Businesses
Seagate is out with five new networked attached storage products aimed at small businesses. The drives are for companies with up to 50 workers, and range in capacity from two to 20 terabytes.
 

Navigation
Enterprise Security Today
Home/Top News | Network Security | Viruses & Malware | Cybercrime | Security Solutions | Mobile Security | Disaster Recovery | Windows Security
Data Security | EST Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.