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"This is because there is no way for us to know the correct settings for each individual computer," Thakur said. "Users' ISPs should be able to walk them through correcting their settings. Alternatively, users can go to [the DCWG.org Web site] to see if they are affected by the issue and then follow the links describing how to correct their settings."
On the other hand, F-Secure reported Monday that some major Internet service providers appear to have configured their own substitute DNS servers that allow infected users on their systems to continue to access the Web -- even as these ISPs attempt to work out a final solution for the DNSChanger botnet problem.
"The FBI is out -- and ISPs are in," said F-Secure Security Labs blogger Mikko Hypponen. "All in all, things are working out as they probably should in a case such as this. The infection count continues to decrease without a major crisis in [ISP] support calls."