Wayne, Pa., April 6, 2010 -- N˘tiFind for Hospitals was introduced by SunGard Availability Services to enable hospital management and administrators to locate, inform and coordinate responses with doctors, nurses, support staff and public safety officials in addressing disasters, and other facility and security incidents. N˘tiFind provides a comprehensive, automated approach that helps link hospital operations and IT staff through communications to boost operational resiliency and recover more quickly from business and IT disruptions.
SunGard's N˘tiFind for Hospitals, powered by the Varolii Corporation, is specifically designed to provide hospitals with pre-configured emergency notifications, based on business continuity planning and healthcare industry best practices. The notification content helps hospitals stay compliant with regulatory guidelines such as the Joint Commission and Hospital Incident Command System (HICS). The solution also helps hospitals manage the unpredictable nature of rotating and remotely located personnel, helping hospitals quickly assemble available staff.
"N˘tiFind streamlines and automates hospital and IT communications processes by helping enable seamless communications throughout an entire hospital network ľ no matter how remotely located," said Tracey Forbes, vice president, software product development at SunGard Availability Services. "It helps improve personnel management with automated staff availability assessments that help reduce the time and effort needed to organize teams during unexpected spikes in hospital activity."
N˘tiFind can be used as a standalone notification solution or as a complement to SunGard's LDRPS for Hospitals business continuity planning software ľ avoiding the need to maintain two separate data sources. When integrated, LDRPS data updates are automatically transferred to N˘tiFind, keeping critical contact data up to date, helping to ensure that business continuity planning and notifications are working in unison.
N˘tiFind can target cross-channel message delivery to many devices including cellular phones (voice and SMS), landline phones, Blackberry and other smart mobile devices, e-mail, fax, TTY/TDD devices, satellite phones and pagers. Hospitals can configure rules to define the sequence of message delivery, and save alerts and message content to streamline notification processes.
According to a recently released Gartner Emergency and Mass Notification Services MarketScope report, SunGard N˘tiFind services received a "positive rating," the highest rank a vendor was awarded in this first of its kind marketing survey. Gartner positioned the emergency/mass notification sector as growing fast with 2009 revenue estimated at $570 million, a 29 percent increase over the previous year. (continued...)