The Enterprise Security Supersite NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
Home Network Security Viruses & Malware Cybercrime Security Solutions More Topics...
Build Apps 5x Faster
For Half the Cost Enterprise Cloud Computing
On Force.com
You are here: Home / EST Press Releases / SoundBite Supports New Legislation
DDoS Protection Powered By Verisign
SoundBite Supports Mobile Info Call Act of 2011
SoundBite Supports Mobile Info Call Act of 2011
News as reported by the company Like this on Facebook Tweet this Link thison Linkedin Link this on Google Plus
PUBLISHED:
OCTOBER
06
2011


BEDFORD, Mass., October 4, 2011 -- SoundBite Communications Inc. (Nasdaq: SDBT), a leading global provider of cloud-based, multi-channel proactive customer communications, today announced its support for the Mobile Informational Call Act of 2011 (H.R. 3035). This legislation will modernize the Telephone Consumer Protection Act (TCPA) by enacting revisions to facilitate the delivery of time-sensitive consumer information to mobile devices, while continuing to protect wireless consumers from unwanted telemarketing calls.

The TCPA currently restricts informational calls that utilize technologies such as automated dialers and automated voice messaging to call mobile devices even though the law permits such calls to be made to wireline phones. As a result, the approximately 40% of American consumers who identify their mobile device as their primary or exclusive means of communication do not receive many of these calls.

Businesses increasingly rely on automated communications solutions such as predictive dialers and pre-recorded messages to convey timely and important information to consumers. These calls notify consumers about fraudulent credit card activity, provide timely notice of flight cancellations, service appointment reminders and product recalls, and protect consumers against the adverse consequences of failure to make timely payments on an account.

Current regulations are out of step with an increasingly mobile consumer base and must evolve so that businesses can effectively communicate relevant and actionable information to help consumers make informed decisions about their personal finances,h said John Tallarico, vice president of Product Management at SoundBite Communications. SoundBite applauds Representatives Lee Terry (R-NE) and Edolphus Towns (D-NY) for their leadership in introducing this critical amendment. We strongly urge individuals and consumer advocacy groups to recognize that the intent of this amendment is to improve the delivery of timely, relevant information to consumers while continuing to protect wireless consumers from unwanted telemarketing calls.

The introduction of H.R. 3035 is a significant step forward towards the goal of modernizing the TCPA. SoundBite will continue to urge Congress to support and vote in favor of this legislation. It is the latest development in the ongoing battle over permissibility of calls to cell phones under the TCPA. In mid-September 2011, President Obama included a provision in his economic growth and deficit reduction plan that would allow government agencies to contact consumers on their cell phones for the purpose of debt collection.

About SoundBite Communications

SoundBite Communications is a leading global provider of cloud-based, multi-channel proactive customer communications solutions designed to transform the way organizations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Clients can leverage SoundBite's proactive customer communications offering and expertise in designing, executing and optimizing communications strategies to engage in relevant customer interactions that deliver long-term business value. Visit SoundBite.com for more information.

Tell Us What You Think
Comment:

Name:

Ben:

Posted: 2011-11-05 @ 4:11pm PT
Just posted a post in my blog that provides information about this bill as well as a perspective on it.

http://mythoughtsonthegovernment.blogspot.com/
2011/11/mobile-telemarketing-bill-changes.html

Like Us on FacebookFollow Us on Twitter
TOP STORIES NOW
MAY BE OF INTEREST
Salesforce.com is the market and technology leader in Software-as-a-Service. Its award-winning CRM solution helps 82,400 customers worldwide manage and share business information over the Internet. Experience CRM success. Click here for a FREE 30-day trial.
MORE IN EST PRESS RELEASES
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Dairy Queen Latest Retailer To Report Hack
Known for its hot fries and soft-serve ice cream, Dairy Queen just made cyber history as the latest victim of a hack attack. The fast food chain said that customer data at some stores may be at risk.
 
Lessons from the JPMorgan Chase Cyberattack
JPMorgan Chase is investigating a likely cyberattack. The banking giant is cooperating with law enforcement, including the FBI, to understand what data hackers may have obtained.
 
Who Is the Hacker Group Lizard Squad?
Are they dangerous or just obnoxious? That’s what many are wondering about the hacker group Lizard Squad, which tweeted out a bomb threat that grounded a flight with a Sony exec aboard.
 

Enterprise Hardware Spotlight
Intel Intros Lightning-Fast PC Processors
Call it extreme. Intel just took the covers off its first-ever eight-core desktop processor, which is aimed at hardcore power users who expect more than the status quo from their computers.
 
HP Previews ProLiant Gen9 Data Center Servers
Because traditional data center and server architectures are “constraints” on businesses, HP is releasing new servers aimed at faster, simpler and more cost-effective delivery of computing services.
 
Apple Set To Release Largest iPad Ever
Tech giant Apple seems to have adopted the mantra “go big or go home.” The company is planning to introduce its largest iPad ever: a 12.9-inch behemoth that will dwarf its largest existing models.
 

Mobile Technology Spotlight
Samsung Maps Its Way with Nokia's 'Here' App for Galaxy Phones
Korean electronics giant Samsung has opted to license Here, Nokia’s mapping app -- formerly known as Nokia Maps -- for its Tizen-powered smart devices and Samsung Gear S wearable.
 
Will iPhone Finally Catch Up with NFC Mobile Payment Ability?
Apple's latest version of the iPhone may have a mobile wallet to pay for purchases with a tap of the phone. The iPhone 6 reportedly is equipped with near-field communication (NFC) technology.
 
Visual Search To Shop: Gimmick or Game Changing?
Imagine using your phone to snap a photo of the cool pair of sunglasses your friend is wearing and instantly receiving a slew of information about the shades along with a link to order them.
 

Navigation
Enterprise Security Today
Home/Top News | Network Security | Viruses & Malware | Cybercrime | Security Solutions | Mobile Security | Disaster Recovery | Windows Security
Data Security | EST Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.