Newsletters
The Enterprise Security Supersite NewsFactor Sites:       NewsFactor.com     Enterprise Security Today     CRM Daily     Business Report     Sci-Tech Today  
   
This ad will display for the next 20 seconds. Click for more information, or
Home Network Security Viruses & Malware Cybercrime Security Solutions More Topics...
Build Apps 5x Faster
For Half the Cost
Enterprise Cloud Computing

On Force.com
EST Press Releases
Next Generation Data Center Is Here!
Average Rating:
Rate this article:  
SoundBite Supports Mobile Info Call Act of 2011
SoundBite Supports Mobile Info Call Act of 2011

 
October 6, 2011 10:13AM
SoundBite Voices Support for Mobile Informational Call Act of 2011 (H.R. 3035) -- Urges Businesses to Support New Legislation to Modernize the TCPA
 


BEDFORD, Mass., October 4, 2011 -- SoundBite Communications Inc. (Nasdaq: SDBT), a leading global provider of cloud-based, multi-channel proactive customer communications, today announced its support for the Mobile Informational Call Act of 2011 (H.R. 3035). This legislation will modernize the Telephone Consumer Protection Act (TCPA) by enacting revisions to facilitate the delivery of time-sensitive consumer information to mobile devices, while continuing to protect wireless consumers from unwanted telemarketing calls.

The TCPA currently restricts informational calls that utilize technologies such as automated dialers and automated voice messaging to call mobile devices even though the law permits such calls to be made to wireline phones. As a result, the approximately 40% of American consumers who identify their mobile device as their primary or exclusive means of communication do not receive many of these calls.

Businesses increasingly rely on automated communications solutions such as predictive dialers and pre-recorded messages to convey timely and important information to consumers. These calls notify consumers about fraudulent credit card activity, provide timely notice of flight cancellations, service appointment reminders and product recalls, and protect consumers against the adverse consequences of failure to make timely payments on an account.

Current regulations are out of step with an increasingly mobile consumer base and must evolve so that businesses can effectively communicate relevant and actionable information to help consumers make informed decisions about their personal finances,h said John Tallarico, vice president of Product Management at SoundBite Communications. SoundBite applauds Representatives Lee Terry (R-NE) and Edolphus Towns (D-NY) for their leadership in introducing this critical amendment. We strongly urge individuals and consumer advocacy groups to recognize that the intent of this amendment is to improve the delivery of timely, relevant information to consumers while continuing to protect wireless consumers from unwanted telemarketing calls.

The introduction of H.R. 3035 is a significant step forward towards the goal of modernizing the TCPA. SoundBite will continue to urge Congress to support and vote in favor of this legislation. It is the latest development in the ongoing battle over permissibility of calls to cell phones under the TCPA. In mid-September 2011, President Obama included a provision in his economic growth and deficit reduction plan that would allow government agencies to contact consumers on their cell phones for the purpose of debt collection.

About SoundBite Communications

SoundBite Communications is a leading global provider of cloud-based, multi-channel proactive customer communications solutions designed to transform the way organizations communicate throughout the customer lifecycle to build trusted, lifelong and profitable relationships. Clients can leverage SoundBite's proactive customer communications offering and expertise in designing, executing and optimizing communications strategies to engage in relevant customer interactions that deliver long-term business value. Visit SoundBite.com for more information.
 

Tell Us What You Think
Comment:

Name:

Ben:

Posted: 2011-11-05 @ 4:11pm PT
Just posted a post in my blog that provides information about this bill as well as a perspective on it.

http://mythoughtsonthegovernment.blogspot.com/
2011/11/mobile-telemarketing-bill-changes.html



APC has an established a reputation for solid products that virtually pay for themselves upon installation. Who has time to spend worrying about system downtime? APC makes it easy for you to focus on business growth instead of business downtime with reliable data center systems and IT solutions. Learn more here.


 EST Press Releases
1.   Web Platform Ezoic Launches
2.   The Major BYOD Security Concerns
3.   Vectra Honored as 'Emerging Vendor'
4.   Matrix-Exzac Debuts EMIF Solution
5.   Porticor Honored for Cloud Excellence
Product Information and Resources for Technology You Can Use To Boost Your Business

Network Security Spotlight
Canadian Government Charges China With Cyberattack
The government of Canada is not happy with China. Canadian officials have accused "a highly sophisticated Chinese state-sponsored actor" of launching a cyberattack on its National Research Council.
 
Researchers Working To Fix Tor Security Exploit
Developers for the Tor privacy browser are scrambling to fix a bug revealed Monday that researchers say could allow hackers, or government surveillance agencies, to track users online.
 
Wall Street Journal Hacked Again
Hacked again. That’s the story at the Wall Street Journal this week as the newspaper reports that the computer systems housing some of its news graphics were breached. Customers not affected -- yet.
 

Enterprise Hardware Spotlight
Apple Updates MacBook Pros, Cuts Prices Up to $100
The popular MacBook Pro laptop line just got an update and a price cut of as much as $100. The MacBook Pro with Retina display now includes faster processors and double the memory.
 
Watson Gets His First Customer Service Gig
Since appearing on Jeopardy, IBM's Watson supercomputer has been making a living using his super-intelligent knowledge base for business verticals. Now, Watson's been hired for his first customer service job.
 
Tablet Giants Apple and Samsung Feel the Heat
When a company saturates its home market with a once-hot product, expect it to pump up efforts elsewhere. Apple, for its part, is now pushing iPads to big corporations and the enterprise market.
 

Mobile Technology Spotlight
Android 'Fake ID' Puts Millions of Users at Risk
Having this fake ID is nothing to brag about, even if you are a minor. The “Fake ID” Android flaw drops malware into smartphone apps. It can steal credit card data and even take over your device.
 
FTC Wants Fix for 'Perfect Scam' of Mobile Cramming
The U.S. Federal Trade Commission has issued new guidelines to curb “mobile cramming,” a troublesome practice that adds unauthorized third-party charges to mobile phone bills.
 
Facebook: You Will Use Messenger, and You Will Like It
Starting this week, Facebook users with Android and iOS phones will be forced to use the separate Messenger app to send Facebook messages. Pending messages will still be visible in the main app.
 

Navigation
Enterprise Security Today
Home/Top News | Network Security | Viruses & Malware | Cybercrime | Security Solutions | Mobile Security | Disaster Recovery | Windows Security
Data Security | EST Press Releases
NewsFactor Network Enterprise I.T. Sites
NewsFactor Technology News | Enterprise Security Today | CRM Daily

NewsFactor Business and Innovation Sites
Sci-Tech Today | NewsFactor Business Report

NewsFactor Services
FreeNewsFeed | Free Newsletters

About NewsFactor Network | How To Contact Us | Article Reprints | Careers @ NewsFactor | Services for PR Pros | Top Tech Wire | How To Advertise

Privacy Policy | Terms of Service
© Copyright 2000-2014 NewsFactor Network. All rights reserved. Article rating technology by Blogowogo. Member of Accuserve Ad Network.